Support

Customer Support is a Philosophy, not a Department

From helping you define your requirements thought implementation, ongoing support and application management, Cincinnati Time is committed to your satisfaction - ready to assist and solve any problem.

Knowledge Base
Find answers, documentation, and even video tutorials for all of our products and services.

Training
We always include unlimited training or re-training of your personnel for our Software as a Service clients and those covered under our support agreements.

Contact Help Desk
Have an emergency? Can't find an answer? We are available to help.

 

The Cincinnati Time Systems' Client Support help desk is available:

Weekdays: 8:15 am to 5:00 pm Live
Evenings, Weekends and Holidays: Emergency service is available for our clients

Remote Support Tool

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